BWLVS

STORE CLOSED

Shipment date for pending packages is July 2025 onwards

Updates!

Please read policies at the footer area before ordering!

Please note! Canada Post workers are on strike so any Canada orders will be put on hold till that issue is resolved to avoid lost parcels.

Shipping Information, Cancellation and Returned Packages Policy

All orders are shipped via private courier. Courier uses Singapore Postal Service but orders come from the Philippines so expect long shipping period for those outside of Asia.

> Shipping fees are fixed rates and will only increase if you add more plush dolls to your order or reach a number of items in your cart.

> Shipment of orders are scheduled to accommodate the production and packaging prep needed. I'm only one person so I need time before I can ship orders haha

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Refund/ Cancellation Policy

ALL SALES ARE FINAL.

Refund is only available if your package hasn't been processed or before store launch period is on-going. Please note that any cancellation of orders after preorder period is over will automatically put you on the blacklist.

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Policy on Missing Items and Returned Packages

> Severe cases where a request/replacement of lost items or missing packages without solid proof will also be blacklisted as well. Those with proof of lost or missing items will be accommodated without penalties.

> Packages that have incomplete address are outside of my responsibility once dispatched. Returned packages due to this issue will have to pay for shipping costs to resend packages.

> Grace period for addressing order concerns must within 2-3 months after shipment. Orders beyond that are no longer entertained. 

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I apologize for the strict policy but this is to protect myself from lost of profit, penalties with PayPal and repetition of packages being lost.